Introduction

Welcome to Vakratunda Computers. These Terms and Conditions (“Terms”) govern your access to and use of all services, products, software platforms, websites, applications, messaging services, and related offerings provided by Vakratunda Computers, having its principal place of business at C S No. 342, Plot No. Amrut Nagar, College Road, Lasalgaon, Nashik – 423401, Maharashtra, India.

Vakratunda Computers provides technology-enabled communication, messaging, digital enablement, computing services, and business solutions including official WhatsApp Business API messaging, Rich Communication Services (RCS), customer communication tools, and related IT services.

By accessing or using our website or services, you agree to comply with these Terms. If you do not agree, you must discontinue use immediately.

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Definitions

For the purposes of these Terms:

• “Company”, “We”, “Us”, “Our” means Vakratunda Computers.
• “User”, “Client”, “Customer” means any individual or entity using our services.
• “Services” means messaging platforms, APIs, integrations, IT services, support, or digital solutions provided by us.
• “Platform” refers to our website, dashboards, APIs, and related tools.
• “WhatsApp Services” means official messaging services provided through WhatsApp Business API.
• “RCS Services” means Rich Communication Services messaging infrastructure supported by telecom operators and Google.
• “Content” means any text, media, messages, data, or materials sent or received using our services.

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Acceptance of Terms

By registering, accessing, or using Vakratunda Computers’ services, you acknowledge that you have read, understood, and agreed to these Terms and any policies incorporated herein. Continued use constitutes binding acceptance.

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Description of Services

Vakratunda Computers provides:

• Official WhatsApp Business API enablement
• RCS messaging services
• Business communication automation
• Cloud and software integrations
• Customer notification systems
• Technical and IT support
• Digital communication consulting

We reserve the right to modify or discontinue services without prior notice.

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Eligibility

You must:

• Be at least 18 years old
• Have legal capacity to enter contracts
• Use services for lawful business purposes

We may refuse service to anyone violating laws or these Terms.

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Account Registration

Users may need to create accounts and provide accurate details including business name, email, and phone number.

You agree to:

• Provide truthful information
• Keep credentials secure
• Immediately notify us of unauthorized access

We are not responsible for misuse due to compromised credentials.

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User Responsibilities

Users agree not to:

• Send spam, fraudulent, or illegal content
• Violate telecom or data protection laws
• Send unsolicited promotional messages
• Transmit malware
• Infringe intellectual property

All campaigns must comply with WhatsApp and RCS business messaging policies.

Users are solely responsible for their content and recipients’ consent.

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Payment & Billing Terms

Certain services are chargeable.

Users agree to:

• Pay applicable fees
• Pay taxes and statutory charges
• Maintain valid billing information

Failure to pay may result in suspension.

Fees are non-refundable unless required by law.

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Subscription Renewal & Termination

Subscriptions may auto-renew unless cancelled.

We may suspend or terminate accounts for:

• Non-payment
• Policy violations
• Illegal use

Users may terminate by written notice. Outstanding dues remain payable.

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Use of WhatsApp Official API & RCS

Our messaging services operate through official platforms of WhatsApp and RCS providers.

Users must comply with:

• WhatsApp Business Policies
• Anti-spam regulations
• Opt-in consent requirements
• Template approval guidelines

We do not guarantee message approval, delivery, or uptime as these depend on third-party networks.

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Message Delivery & Compliance Policy

Delivery depends on:

• Telecom networks
• User devices
• Third-party platform availability

Vakratunda Computers is not liable for undelivered or delayed messages.

Users must maintain lawful databases and documented user consent.

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Intellectual Property Rights

All software, branding, content, and materials belong to Vakratunda Computers.

Users may not:

• Copy or reverse engineer
• Redistribute proprietary software
• Use trademarks without permission

Limited licenses are granted only for service use.

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Confidentiality

Both parties agree to protect confidential information.

Confidential data shall not be disclosed except:

• With consent
• As required by law
• To authorized employees or partners

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Disclaimer of Warranties

Services are provided “as is”.

We disclaim:

• Warranties of uninterrupted service
• Error-free performance
• Guaranteed results

External dependencies may affect availability.

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Limitation of Liability

To the maximum extent permitted by Indian law:

Vakratunda Computers shall not be liable for:

• Indirect or consequential damages
• Loss of profits or data
• Service interruptions

Total liability shall not exceed fees paid in the last 3 months.

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Indemnification

Users agree to indemnify Vakratunda Computers against claims arising from:

• Illegal campaigns
• Policy violations
• Misuse of services
• Third-party disputes

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Governing Law (India)

These Terms shall be governed by the laws of India.

Courts located in Nashik, Maharashtra shall have exclusive jurisdiction.

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Changes to Terms

We may update these Terms at any time.

Continued use implies acceptance of revised Terms.

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Contact Information

Vakratunda Computers
C S No. 342, Plot No. Amrut Nagar, College Road
Lasalgaon, Nashik – 423401
Phone: 9890079650
Email: lasalgoan.cca@gmail.com